Hay Mouassine Derb El Hammam N 26/27, Medina, 40000 Marrakech, Morocco
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Image 1 of Riad Joya
Image 2 of Riad Joya

Riad Joya Overview

First Impressions

Walking through the narrow alleyways of Derb El Hammam to reach Riad Joya feels like you’re being let in on a secret. This four-star riad sits tucked away in the Mouassine quarter, and honestly, you’d walk right past it if you didn’t know what to look for — which is exactly the point. The entrance is understated, but once you step inside, there’s this immediate sense of calm that washes over you. It’s one of those places where the chaos of Marrakech just melts away the moment you cross the threshold.

Location & Getting Around

You know what’s brilliant about this spot? You’re literally in the heart of the medina — I mean, the location score of 9.7 isn’t just numbers on a screen. From here, you can wander to Jemaa el-Fnaa in about ten minutes, but you’re far enough from the main tourist drag that you actually get to experience authentic neighborhood life. The souks are right there when you want them, but you can also duck into local cafés where mint tea costs a fraction of what you’d pay near the main square. Couples seem to get this especially — there’s something romantic about having your own little hideaway while still being connected to everything.

The Riad Experience

Traditional riads can sometimes feel a bit museum-like, but Joya strikes this perfect balance between authentic architecture and actual comfort. The central courtyard becomes your personal oasis — and trust me, after a day of navigating the medina’s sensory overload, you’ll appreciate having somewhere quiet to decompress. Each room feels thoughtfully designed rather than just decorated, if that makes sense. The staff here actually knows the neighborhood, so when they give you directions or recommendations, they’re not just reading from a script.

Practical Comforts

What I really appreciated was how they handle the little things that can make or break a stay in the medina. The WiFi actually works (not always a given in these old buildings), and they’ve figured out the hot water situation — again, something you don’t want to gamble with. The rooftop terrace gives you those classic Marrakech views without the crowds, and it’s particularly nice in the early evening when the call to prayer echoes across the city. They’ll arrange airport transfers too, which honestly saves you the hassle of trying to explain to a taxi driver how to find a riad with no street number.

Why Guests Love It

There’s something about staying at Riad Joya that makes you feel like you’ve discovered the “real” Marrakech, rather than just visiting it. The 9.4 rating reflects what you notice after a day or two — this isn’t just a place to sleep, it’s your base for actually experiencing the city. You’ll find yourself lingering over breakfast in the courtyard, chatting with other travelers who’ve clearly done their research to end up here. It’s the kind of place where you start planning your return visit before you’ve even checked out.

Savvy travelers reserve a hotel in Marrakech before autumn fashion pop-ups transform riads into runway salons.

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Facilities

Bedroom:

  • Linen
  • Dressing room

General:

  • Shuttle service
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Family rooms
  • Ironing facilities
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor fireplace
  • Sun terrace
  • Patio
  • Terrace

Wellness:

  • Yoga classes
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Massage
  • Spa and wellness centre

Activities:

  • Cooking class
  • Tour or class about local culture

Food & Drink:

  • Coffee house on site
  • Fruits
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Restaurant

Accessibility:

  • Upper floors accessible by stairs only

Room Amenities:

  • Socket near the bed

Languages spoken:

  • Arabic
  • English
  • Spanish
  • French
  • Italian

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

Reception services:

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
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Image 6 of Riad Joya

House Rules at Riad Joya

Pets:

  • Pets are not allowed.

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 14:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.9

Comfort:

9.7

Location:

9.6

Free WiFi:

9.6

Facilities:

9.4

Cleanliness:

9.8

Value for money:

9.2