17 Derb El Arsa – Quartier Riad Zitoun Jdid, Medina, 40000 Marrakech, Morocco
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Riad Mazaya Overview

First Impressions

Walking through the narrow alleyways of the Medina to find Riad Mazaya honestly feels like you’re on some sort of treasure hunt — and when you finally push through that heavy wooden door, you realize you’ve actually found something special. This four-star riad sits right in the heart of Marrakech‘s old quarter, and I mean really in the heart of it all. The traditional architecture hits you immediately, with that gorgeous central courtyard that makes you forget you’re just steps away from the bustling souks outside.

Location & Getting Around

You know what’s impressive about this place? It’s tucked into Derb El Arsa in the Riad Zitoun Jdid quarter, which puts you within walking distance of basically everything that matters in the Medina. I’m talking about a five-minute stroll to Jemaa el-Fnaa square, where the snake charmers and food stalls come alive every evening. The location score of 9.8 isn’t just some random number — couples especially seem to love how easy it is to explore from here, and honestly, I get it. You can duck back to your room for a midday break from the heat, then head out again for dinner without any hassle.

The Accommodation Experience

The rooms here strike that perfect balance between authentic Moroccan style and modern comfort that you actually want to sleep in. Each space feels thoughtfully designed — you’ll find traditional tadelakt walls and beautiful tilework, but also proper air conditioning and comfortable bedding. What I really appreciated was how quiet everything stays despite being so central; the thick walls of these old riads really do work wonders for blocking out street noise. The staff clearly knows what they’re doing too, which makes a huge difference when you’re navigating your first time in Marrakech.

Breakfast & Dining

Breakfast is served halal, which is perfect if that matters to you, and they do it properly — fresh bread, local honey, olives, and mint tea that actually tastes like something. You can eat in the courtyard most mornings, which honestly beats any hotel dining room I’ve experienced. The whole setup feels relaxed and unhurried, giving you time to plan your day or just soak in the atmosphere. While there isn’t a full restaurant on-site, you’re literally surrounded by incredible food options — some of the best tagines I’ve ever had were just around the corner.

Why Guests Love It

That 9.7 rating isn’t an accident — this place gets the details right in ways that matter to real travelers. The combination of an unbeatable location, authentic atmosphere, and genuinely helpful service creates something pretty special. You’re staying in a traditional riad that feels authentic without sacrificing comfort, and you can walk to the major sights without dealing with taxis or getting lost in the maze-like streets. For couples especially, there’s something romantic about having your own peaceful retreat right in the middle of all the Medina’s energy and chaos.

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Dressing room

General:

  • Shuttle service
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Car hire
  • Soundproof rooms
  • Airport shuttle
  • Non-smoking rooms

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Patio
  • Terrace

Wellness:

  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Spa facilities
  • Body treatments
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage

Activities:

  • Bicycle rental
  • Cooking class
  • Tour or class about local culture
  • Bike tours
  • Walking tours
  • Hot tub
  • Golf course (within 3 km)

Food & Drink:

  • Special diet menus (on request)
  • Restaurant

Accessibility:

  • Upper floors accessible by stairs only

Languages spoken:

  • Arabic
  • English
  • Spanish
  • French
  • Italian

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Indoor swimming pool Free!:

  • Open all year
  • Adult only
  • Heated pool
  • Sun loungers or beach chairs

Entertainment and family services:

  • Board games/puzzles
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House Rules at Riad Mazaya

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 14:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.9

Comfort:

9.8

Location:

9.8

Free WiFi:

10

Facilities:

9.5

Cleanliness:

9.7

Value for money:

9.6